Our Thorough Water Damage Inspection Process

7/21/2021 (Permalink)

If you have had water damage to your home, you can count on SERVPRO of Douglasville to help you recover.

When you call us for water damage, you can be certain that you will receive a complete water restoration process that addresses all possible points of damage. One of the ways that we ensure this is by doing a complete and thorough inspection during our water damage restoration process.

Once you get in touch with us, our highly trained technicians will respond quickly and do a full inspection to create a water damage restoration plan. Here’s how it works:

1. Identify and Stop Continuing Water Flow

If the water is due to something such as a broken pipe or plumbing issue, it is possible that moisture may still be seeping into the area undetected. We will do a complete assessment to determine if there is still an active flow of water due to a leak and if so, we will stop it to prevent any further damage from occurring.

2. Define the Classification of Water

Understanding the categorical classification of the water damage will help us determine the severity and how to proceed with the repairs. There are three types of water damage categories that are possible when damage is present.

• Category 1 Water consists of clean water that is not contaminated.
• Category 2 Water is contaminated with chemical or biological byproducts, which can be common after dishwashers or sump pumps overflow.
• Category 3 Water is severely contaminated, often caused by floods or sewage overflows, and can cause serious health issues.

3. Inspect the Area and Determine the Extent of the Damage

Water damage can be especially tricky because it can impact areas that are not immediately visible to the naked eye. Moisture can seep into drywall and impact the structure of the home, which can also affect adjacent rooms that were not touched by flooding. We will do a full inspection to determine just how far-reaching the damage is so you can have a full and complete restoration that leaves no affected area untreated.

If you have had water damage to your home, you can count on us to help you recover. Contact us at any hour to set our water damage restoration plan in motion.